Air Canada’s chief executive, Michael Rousseau, said Monday that he would step down, days after criticism over his condolence message, delivered almost entirely in English, following a fatal accident involving an Air Canada plane at New York’s LaGuardia Airport.
Mr. Rousseau, 68, faced backlash after releasing a video primarily in English and little French, such as “bonjour” and “merci,” which was criticized as dismissive of French-speaking Canadians. Politicians quickly voiced their frustrations, arguing that Mr. Rousseau’s inability to speak French showed a disconnect from a significant portion of the country.
???? Please make sense of this?
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